Mercy Health
Mercy Health is a leading not-for-profit Catholic health care provider, offering a wide range of medical services across Victoria and New South Wales. With a commitment to delivering compassionate care, Mercy Health operates hospitals, aged care facilities and community services, focusing on holistic and patient-centered healthcare.
- Microsoft Teams Rooms
- Video Conferencing
- Crestron Flex
Microsoft Teams and Crestron: a perfect match for Mercy Health.
As part of this initiative, the Boardroom at Werribee Hospital was identified for an upgrade to a state-of-the-art Microsoft Teams Room (MTR). This upgrade was aimed at improving the quality and efficiency of meetings, fostering better collaboration among staff, and facilitating a smooth transition from Zoom to Microsoft Teams.
- To install a modern, user-friendly video conferencing system in the Boardroom.
- To ensure compatibility with both Microsoft Teams and Zoom to ease the transition.
- To provide high-quality audio and video capabilities for better meeting experiences.
- To streamline the scheduling and booking process for the Boardroom.
- ClientMercy Health
- DateMay 2024
LG 75UL3J-B - Commercial Professional Monitors, UC-C100-T Crestron Flex Video Conference System Integrator Kit for Microsoft Teams® Rooms / (x1) AM-3200-WF-I AirMedia® Receiver 3200 with Wi‑Fi® Network Connectivity / (x1) AMP-X300 X-Series Amplifier, 300 W / (x4) SAROS IC6T-W-T-EACH Saros® 6.5 in. 2-Way In-Ceiling Speaker, White Textured / (x2) AM-TX3-100-I AirMedia® Series 3 Connect Adaptor / (x1) IV-CAMFR-12-SLVR-1B 1 Beyond Professional AutoFramer™ Group Framing Camera, 12x Optical Zoom, ) MXA710W Microphone Linear Array with IntelliMix DSP; 1200mm Length; White/ (x1) P300 Audio Conferencing DSP Processor with IntelliMix DSP, Crestron TSS-770-T-W-S-LB KIT - 7 in. Room Scheduling Touch Screen for Microsoft Teams® Software
The boardroom was equipped with advanced AV technology for seamless meetings.
Vision One Technologies equipped the boardroom with two LG 75UL3J-B 75-inch display screens, ensuring that all participants enjoy clear, high-definition visuals for presentations and video feeds. The room’s control system is powered by the Crestron Flex MTR system, featuring a 10-inch tabletop touch screen that allows users to easily manage meeting settings, volume and other functionalities.
For exceptional audio quality, the Shure MXA710 ceiling microphone array was installed, capturing clear and natural voice pickup from every corner of the room. Paired with the P300 DSP (Digital Signal Processor), audio signals are optimised for clarity, eliminating noise and echo. The Crestron AMP-X300 amplifier powers the room’s audio output, delivering crisp sound for all participants.
To enable seamless wireless presentations, the boardroom is equipped with two AM-TX3-100 AirMedia USB-C wireless adapters. These allow users to effortlessly share content from their devices without the need for cables. Outside the boardroom, a Crestron TSS-770-T-W-S-LBKIT room booking touch screen integrates with the hospital’s scheduling system, allowing staff to easily check availability and book the room for meetings.
Dual screens and AV components were strategically installed.
The installation of the Microsoft Teams Room at Werribee Hospital was a carefully planned and executed process. Vision One Technologies collaborated closely with Mercy Health’s IT and Facilities teams to design a system that met all requirements. The boardroom layout was thoroughly assessed to determine the ideal placement of screens, microphones, and other equipment.
During installation, the two LG 75UL3J-B screens were mounted on the walls to provide dual-display capabilities, enhancing the meeting experience. The Crestron Flex MTR system, along with a tabletop touch screen, was installed at the central meeting table for easy access to controls. The Shure MXA710 microphone array was discreetly integrated into the ceiling, maintaining a clean look while ensuring excellent audio pickup. The P300 DSP and Crestron AMP-X300 amplifier were installed to manage and optimise audio performance, while AirMedia USB-C adapters facilitated simple wireless content sharing. Additionally, a room booking touch screen was mounted outside the boardroom for quick access to scheduling.
Once installation was complete, thorough testing ensured all components worked seamlessly together, optimising the system for both Microsoft Teams and Zoom meetings.
Mercy Health is in the process of transitioning from Zoom to Microsoft Teams as their primary communication and collaboration platform. The new Microsoft Teams Room setup at Werribee Hospital supports both Teams and Zoom, allowing staff to join meetings on either platform effortlessly. This compatibility ensures that the transition is smooth, with minimal disruption to daily operations.
- Enhanced Collaboration: The high-quality audio and video setup improves the meeting experience, fostering better communication and collaboration among staff.
- Ease of Use: The intuitive touch screen interface and wireless content sharing make the system easy to use, reducing the learning curve for staff.
- Seamless Transition: The ability to join Zoom meetings during the transition period ensures continuity and flexibility.
- Improved Scheduling: The room booking touch screen streamlines the process of scheduling meetings, improving efficiency and room utilisation.
The installation of the Microsoft Teams Room at Werribee Hospital’s Boardroom marks a significant step in Mercy Health’s digital transformation journey. By incorporating advanced technology and ensuring compatibility with existing platforms, the new system enhances meeting experiences and supports a smooth transition from Zoom to Microsoft Teams, ultimately contributing to better healthcare delivery.
