
Mercy Health
Mercy Health is a leading not-for-profit Catholic health care provider, offering a wide range of medical services across Victoria and New South Wales. With a commitment to delivering compassionate care, Mercy Health operates hospitals, aged care facilities and community services, focusing on holistic and patient-centered healthcare.
- Epson Projection
- Video Conferencing
- Crestron Control

Crestron takeover: Mercy Health's Richmond boadroom evolves into a comprehensive VC suite.
Mercy Health enlisted Vision One Technologies to modernise their Richmond boardroom with advanced video conferencing technology. Vision One Technologies, recognised for its expertise in audio-visual solutions, was selected through a competitive tender process for its innovative approach, proven track record and ability to deliver tailored AV solutions. This upgrade is part of a series of enhancements Vision One has recently implemented across other Mercy Health locations, including Werribee Hospital, Sunshine Aged Care and Mercy Hospital for Women in Heidelberg.
- Enhance Video Conferencing Capabilities: Provide high-definition video and intelligent camera tracking for a seamless conferencing experience.
- Streamline AV System Control: Integrate intuitive touch screen controls for managing all boardroom AV functions from a single interface.
- Facilitate Wireless Content Sharing: Enable multiple users to connect and share content wirelessly from their devices.
- Optimise Audio Clarity for Remote Participants: Install advanced microphone arrays and DSP processing for clear audio capture and processing.
- ClientMercy Health
- DateAugust 2024
- Products UsedCrestron Automate VX Multi-Camera Speaker Tracking Solution, Crestron IV-CAM-P20-B 1 Beyond PTZ Camera, Creston Flex UC-C100-T Video Conference System, Epson EB-PU2010WNL Installation Multimedia Projector, Crestron AM-3000-WF AirMedia Receiver, Crestron AM-TX3-100-I AirMedia Series 3 Adaptor, Crestron HD-PS622 Presentation System, Crestron CP4 4-Series Control System, Shure MXA920 Ceiling Array Microphone, Shure Intellimix P300 Audio Conferencing Processor


Transforming connections with innovative video conferencing at Mercy Health.
The Vision One Technologies team, comprising six technicians, a project manager and a Crestron programmer, executed the installation over a week. Their focus was on creating an integrated control system within the touch screen GUI to manage lighting, blinds, camera configurations, projector functions and video presentations.
The installation centered around the Crestron Automate VXS Camera System, featuring four 1-Beyond IV-CAM-P20-B PTZ Cameras mounted in pairs on either side of the screen. This advanced system delivers high-definition video with intelligent tracking, enabling smooth and professional presentations by automatically following speakers as they move around the room.
To facilitate intuitive control over the boardroom’s AV systems, two Crestron Flex UC-C100-T Video Conference Systems were installed. These touch screens offer a user-friendly interface for managing camera angles, lighting and presentations, allowing seamless adjustments during meetings. For vivid and reliable visual presentations, an Epson EB-PU2010WNL Installation Multimedia Projector was integrated, providing exceptional colour accuracy and clarity.

Empowering collaboration through seamless connectivity and crystal-clear AV integration.
Connectivity and content sharing were further enhanced by the Crestron AM-3000-WF AirMedia Wireless Presentation System, complemented by four AM-TX3-100 AirMedia Connect Adaptors. This setup enables multiple users to connect and share content wirelessly from their laptops, improving collaboration and interactivity during meetings. Additionally, a Crestron HD-PS622 Presentation System was implemented to manage multiple video sources, ensuring efficient transitions and maintaining high-quality video and audio.
The AV system’s core control was entrusted to a Crestron CP4 4-Series Control System, which coordinates all connected devices to ensure consistent and responsive operation. Audio clarity was prioritised with the installation of Shure MXA920 Ceiling Array Microphones at either end of the boardroom table, providing precise audio pickup optimised for conferencing. The Shure P300 Audio Conferencing Processor further refined audio quality, with IntelliMix DSP algorithms handling inputs and processing to deliver echo-free, clear sound during video conferences.
Leading the way in video conferencing excellence for Mercy Health.
The completed AV/T upgrade at Mercy Health’s Richmond boardroom places it at the forefront of video conferencing technology, with state-of-the-art solutions that boost productivity and communication effectiveness. This cutting-edge setup supports Mercy Health’s ongoing commitment to excellence, providing a reliable and high-performing AV environment that facilitates seamless connectivity and collaboration. Vision One Technologies is proud to partner with Mercy Health in achieving these goals across multiple locations.
The intuitive control interface streamlines operations, allowing users to focus on meeting content rather than AV setup.
Wireless content sharing and flexible input options make presentations and collaboration more dynamic and accessible.
High-definition video and advanced audio capture ensure that remote participants experience crystal-clear communications.
Customisable touch screen controls allow quick adjustments to room settings, enhancing user experience and convenience.

